At Treviax Shop, we are committed to delivering your order promptly and securely. Please review our Shipping and Delivery policies below:

1. Shipping Locations

We currently ship within the United States, including addresses in Yonkers, NY, and surrounding areas.

2. Processing Time

Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email once your order ships.

3. Shipping Methods

We partner with reliable carriers to ensure timely delivery. Shipping options include standard and expedited services, depending on your location.

4. Delivery Timeframes

Estimated delivery times are 3-5 business days for standard shipping and 1-2 days for expedited shipping, subject to carrier availability.

5. Shipping Fees

Shipping charges are calculated at checkout based on the delivery method selected and your location.

6. Shipping Confirmation

Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.

7. Address Accuracy

Please ensure your shipping address is correct and complete. We are not responsible for delays or failed deliveries due to incorrect address information.

8. International Shipping

Currently, we do not offer international shipping. For inquiries about future expansion, contact our support team.

9. Order Tracking

Track your order using the tracking number provided in your shipping confirmation email.

10. Delivery Issues

If your package is delayed or missing, contact our support team at support@treviax.shop or call +1 389 473 2389 for assistance.

11. Failed Delivery Attempts

In case of failed delivery attempts, the carrier will usually leave a notice and attempt redelivery or provide instructions for pickup.

12. Damaged or Lost Items

If your package arrives damaged or is lost in transit, contact us immediately. We will initiate an investigation and resolve the issue accordingly.

13. Shipping Restrictions

We do not ship to P.O. boxes or military APO/FPO addresses at this time.

14. Shipping Policy Updates

We reserve the right to update our shipping policies without prior notice to improve our service.

15. Contact for Shipping and Delivery

For questions regarding your shipment or delivery, reach out to us at:

• Address: 20 Fanshaw Ave, Yonkers, NY 10705, USA
• Email: support@treviax.shop
• Phone: +1 389 473 2389